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Mark Goulston's Discussions
Sometimes it's better to eat alone
2 Replies
Started this discussion. Last reply by John Brandte Sep. 3, 2008.
Mark Goulston's Groups
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The CREATIVE INDUSTRY Co…
125 members
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FOCUS
58 members
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Ready, Aim, Change
34 members
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Personal Branding
339 members
Mark Goulston's Page
Latest Activity
Profile Information
- How do you spend your day? (aka what's your job?)
- I am an author, writer, executive coach, management consultant and am also a thought leader at Ferrazzi Greenlight.
- What's your hometown?
- Boston
- Favorite activities?
- Family, walking, writing.
- Spirituality?
- Yes, but not in a formalized sense.
- What's your long-term goal? If you don't know yet, that's OK!
- To help successful people become even more successful.
- Achieving our long-term goals involves a lot of baby steps. What goal are you working toward right now?
- Focusing on a few things to achieve vs. too many.
- How would you like KF community members help you achieve this goal?
- Referrals
- Are there ways not listed that you would like KF Community members to reach out and help you?
- Keep me informed of group meetings within the community either live, by teleconference or message board.
- If you had to put your personal philosophy on a bumper sticker, what would it be?
- Help others and don't keep score.
- If you have an official bio, post it here.
- Dr. Mark Goulston is a former UCLA professor who helps high performing leaders, senior management and sales people reach their full potential using skills he learned training FBI and police hostage negotiators. He is a thought leader at Ferrazzi Greenlight, a member of the National Association of Corporate Directors and the Worldwide Association of Business Coaches and writes the weekly Tribune syndicated career advice column, "Solve Anything with Dr. Mark," on leadership for FAST COMPANY and Directors Monthly and is an expert at People Jam. He is frequently called upon to share his expertise with regard to contemporary business, national and world news by television, radio and print media including: Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, Los Angeles Times, ABC/NBC/CBS/Fox/CNN/BBC News, Oprah, and Today. Mark Goulston is the author of The 6 Secrets of a Lasting Relationship, Get Out of Your Own Way: Overcoming Self-Defeating Behavior, Get Out of Your Own Way at Work and PTSD for Dummies. For more information visit: www.markgoulston.com.
Introducing Dr. Mark
Mark Goulston's Blog
Selling to the Cautious - The 7 Steps to Persuasion
Your success is determined by how effectively you persuade a customer or client to do something. Your integrity is determined
by how much you persuade them to do something
that is in their best interest more than yours
(you are after all there to satisfy your customer or client
just read your mission statement).
The process is that simple. The formula for success is not. Often times, the barriers to effective selling are unseen. They may be cloaked in a potential… Continue
Posted on March 19, 2009 at 11:57pm —
Managing Expectations
The more explicit you set expectations (on both sides of a transaction) at the beginning
as well as consequences (to both sides) if they are not met,
the less you need to manage disappointment and anger later on.
By expectations I mean specific, tangible, measurable ones such as:
- the vendor/consultant will provide a, b and c products/services by a
Posted on March 17, 2009 at 5:02pm —
How to Calm and Focus Frightened People
it's less important what you tell them
than what you enable them to tell you.
You: And you're feeling (use your hand in an inviting gesture) frightened? Or is it scared? Or frustrated? Or exactly what?… Continue
Employee or Client: Scared.
You: How scared?
Employee or Client: Scared stiff.
You: I see...and it makes you want to do ________?
Employee or Client: Nothing.
You: And if you do nothin
Posted on March 13, 2009 at 10:53pm — 1 Comment
A Good Death
- Henry A. Murray
Death becomes you...and me...and everyone, including my mentor Dr. Edwin Shneidman, pioneer in the study of suicide, creator of the field of suicidology and the mentee and fellow… Continue
Posted on March 9, 2009 at 11:30pm — 1 Comment
A Letter From (and to) President Obama
Mark -- Last night, I addressed a joint session of Congress for the first time.… Continue
To confront the serious economic challenges our nation faces, I called for a new era of responsibility and cooperation. We need to look beyond short term political calculations and make vital investments in health care, energy, and education that will make America stronger and more prosperous well
Posted on March 1, 2009 at 8:18pm — 2 Comments
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Comment Wall (8 comments)
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I'm glad you found the comments useful and accurate. I'd be honored to have them forwarded and shared with others. Additionally, I'd be happy to partake in any further conversations on those points (or others that are of interest to you). Thanks for posing the question - obviously it's a provocative one.
Mike
It has been 20 yrs since our days at Duitch & Franklin (with beard) and our paths cross once again. I am a big fan of Keith and look forward to participating in his new Community. Most recently, I have joined Provisors Calabasas Group and see you are a Provisor member too. And you know my good friend Joel K. I'm sure I'll be guesting at your SM Provisor group sometime soon and hope to see you. Since leaving D+F my wife and I owned and operated Nibblers Restaurant until 1996 when we sold. And then I found a manufacturing business to run. I am now building a Internet consulting business with a partner. My 4th career and very exciting.
1. Get out of your own way group.
People can select an issue that holds them back and make a commitment to correcting it and weighing in with their progress.
2. Get through to anybody group.
People share someone they are trying to get through to, i.e. a boss, a subordinate, a customer, a spouse, partner, kid, parent and then other people can offer what they've done that has worked in that situation.